STARWEST 2024 Concurrent Session : Smarter, RPA Based Testing of ERP and CRM Applications


Thursday, October 5, 2023 - 3:00pm to 4:00pm

Smarter, RPA Based Testing of ERP and CRM Applications

When Sathish Rajamani asked clients what were the top challenges in managing their ERP and CRM programs, regression and automation testing was one of the top three concerns. Performing automated testing for ERP applications like Oracle Cloud or SAP S/4 HANA or Salesforce had always been a challenge across the lifecycle. This session is a demonstration of how SmartBOTS helps clients to configure and test the business process leveraging the RPA (Robotic Process Automation) based technology. UI, API Driven, unattended testing leveraging BOTS has helped in assuring the quality of the ERP and CRM programs. The template-based approach covering most of the features of ERP and CRM applications will be discussed, along with the best practices in process automation using SmartBOTS. In this session, attendees will understand how to assure the quality of ERP and CRM programs in an automated way, know how Robotic Process Automation (RPA) can help in reducing test cycles, learn from clients how they have adopted SmartBOTS & have achieved higher levels of quality, and discuss how a template-based approach helps in optimizing regression test cycles.

Chainsys Corporation

Satish Rajamani has 27 years of rich, multi-national experience in organizations like Oracle Corporation and Cognizant Technology Solutions. He has In-depth expertise in ERP and CRM Applications like Oracle, SAP, and Salesforce. Satish also has a passion for teaching and has taught for over 18 years of in leading technical institutions and business schools in the USA and India, including New Jersey Institute of Technology (NJIT).