STARWEST 2017 - Concurrent Session | TechWell

STARWEST 2017 - Concurrent Sessions

Concurrent sessions offer attendees the flexibility to follow a specific track or to explore various topics throughout the conference in order to customize their learning experience. Learn both enterprise foundations and new methodologies to grow your skills, supercharge your knowledge, and re-energize your career growth.

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Wednesday, October 4

Lee Copeland
TechWell Corp.
W1

The Lean Startup Method: Its Value for Testers

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Wednesday, October 4, 2017 - 11:30am to 12:30pm

A startup is an organization created to deliver a new product or service under conditions of extreme uncertainty. Approximately 40 percent of all startups will cease operation with investors losing everything; 95 percent will fall short of their financial projections. And the number one cause of startup failure? No one wants to buy their product. Eric Ries, author of The Lean Startup, learned that under conditions of extreme uncertainty, classical management methods do not bring success. Based on his and others’ experiences, he formulated the Lean Startup methodology consisting of five...

Jim_Weaver
Vanderbilt University Medical Center
W2

The Software Testing Pyramid: A Concrete Example

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Wednesday, October 4, 2017 - 11:30am to 12:30pm

Mike Cohn’s Test Pyramid describes a test automation strategy consisting of a wide base of unit tests, service-oriented acceptance tests for business logic, and a thin layer of tests exercising the user interface. Tests that provide the quickest feedback and fault precision serve as the testing foundation. So, how does this work in practice? How does a team achieve this level of test automation and maintain it over time? How can the team avoid redundancy in the various test layers? Jim Weaver demonstrates the different types of tests for a real feature—enforcing business rules for...

Dorothy Graham
Software Test Consultant
W3

Blunders in Test Automation

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Wednesday, October 4, 2017 - 11:30am to 12:30pm

In chess, the word blunder means a very bad move by someone who should know better. Even though functional test automation has been around for a long time, people still make some very bad moves and serious blunders. The most common misconception in automation is thinking that manual testing is the same as automated testing. And this thinking accounts for most of the blunders in system level test automation. Dorothy Graham takes us on a tour of these blunders, including: the Stable-Application Myth (you can’t start automating until the application is stable), Inside-the-Box Thinking (...

Jeffery Payne
Coveros, Inc.
W4

Where Did My Testers Go? Test Management on Agile Projects

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Wednesday, October 4, 2017 - 11:30am to 12:30pm

Substantial confusion exists about the roles and responsibilities of test managers in an agile software development process. Agile seeks to streamline project management and leadership under the role of a ScrumMaster. So, what does this mean for test managers? How do they stay involved in the process? What role do they fill? Is it possible that test managers are no longer needed? Join Jeffery Payne for a collaborative dialog on the challenges test managers face in an agile model. Learn the pros and cons of a variety of test management models he has seen used by organizations that have...

Wayne Ariola
Tricentis
W5

Traditional Testing: The Silent Killer of DevOps

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Wednesday, October 4, 2017 - 11:30am to 12:30pm

Many organizations today are adopting DevOps to accelerate software delivery. However, once they have invested significant time and money optimizing most parts of the software delivery process, testing often holds them back from achieving the desired results. Why? Because software testing is still dominated by yesterday’s tools and processes—which don’t meet the needs of today’s accelerated development processes. How can you ensure that you and your team help the organization achieve its objectives? Wayne Ariola says that the key is continuous testing—and Wayne doesn’t just mean test...

W6

Mind Maps for Testers

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Wednesday, October 4, 2017 - 11:30am to 12:30pm

Do you ever sit in test strategy or test plan review sessions and get little or no participation from others? Are you looking for a better way to communicate important information around the test plan or strategy? Do you want your stakeholders to understand and engage in providing feedback and suggestions? Jennifer Bonine and Karen Schaefer have a solution for you—a mind mapping tool that can help you address these questions. A Mind Map is a visual approach used to help organize information rather than a text outline or list. Jennifer and Karen will help you download a free mind mapping...

Andrea Fox
Cerner Corporation
W7

Move from Scripted Manual Testing to Scenario-Based Testing

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Wednesday, October 4, 2017 - 1:45pm to 2:45pm

Think of manually executed test scripts—like pulling a wagon without wheels. Eventually the wagon will make it to the final destination, but the journey itself will be long and painful. Many people think test scripts are outdated because of the long, painful process of writing and running them. Andrea Fox says that their analytics team shared this way of thinking. To make things worse, the team also was dealing with defects being constantly introduced because the restrictive scripts were not catching the issues. Change was vital to provide more efficiency in manual testing, as well...

Kenneth_Merkel
CA Technologies
W8

Service Virtualization: What, Who, When, and How

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Wednesday, October 4, 2017 - 1:45pm to 2:45pm

Service virtualization provides many benefits for both development and test teams. For testers, service virtualization empowers them to work in parallel with their development counterparts and take control of their own schedules. They no longer have to wait for development to complete their work or to get access to a restricted system such as a mainframe or a third party API. Test teams can get the basic details from dev and/or use a sample request and response pair to create a virtual service themselves. With no need to wait on others to start testing, testing can start at...

W9

Transform Your Team from QA to Test Engineering

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Wednesday, October 4, 2017 - 1:45pm to 2:45pm

Are you being asked to shorten your testing timelines? Do you feel pressured to increase your test automation coverage but don’t have the time, staff, or budget? How do you as a leader upgrade your existing teams’ programming skills and technical abilities without bringing in external resources—and still meet your daily release deliverables? Join Jennifer Scandariato as she shares her journey in transforming the QA department at iCIMS into a Test Engineering Center of Excellence, where manual testers are now automation engineers who apply appropriate automation technologies to...

Mary_Thorn
Ipreo
W10

Agile Testing at Scale

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Wednesday, October 4, 2017 - 1:45pm to 2:45pm

Mary Thorn has had the opportunity in the past twenty years to work at many startups, creating several QA/test departments from scratch. For the past ten years, she has done this in agile software companies. Recently Mary moved from leading small agile test organizations to leading a large agile test organization where she has learned how to lead agile testers and agile testing in large contexts. Mary takes you through what she has learned, identifies the keys to transitioning your test organization as it grows, and discusses the techniques required to lead it through the changes. Agile...

Talal_Ibdah
Baaz.com
W11

Automate Your API Testing Process

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Wednesday, October 4, 2017 - 1:45pm to 2:45pm

Creating automated tests for your team stories, integration, or regression test cycles within agile sprints is almost every tester’s top challenge. Usually it consumes many hours and requires a great deal of effort to achieve, especially in complex and large agile projects. Teams need to deliver software as quickly as they can while producing the best possible product quality. Talal Ibdah shows how you can achieve these goals and automate your API functional and performance tests; define test environments and configuration files; make chaining requests; continuously deliver your...

Daria Mehra
Quid, Inc.
W12

What to Do—Develop Your Own Automation or Use Crowdsourced Testing?

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Wednesday, October 4, 2017 - 1:45pm to 2:45pm

Modern software products tend to have a rich UI that supports many user workflows, all of which need to be covered in testing. Agile organizations quickly discover that manual end-to-end testing neither supports their velocity nor provides respectable regression coverage. A common progression is to move from fully manual testing to record/replay, then to Selenium IDE style tests, then to automation based on Selenium WebDriver, perhaps with a BDD overlay. Daria Mehra has practiced this approach and shares her experience. She compares the Selenium style of automation to an...

Oscar_Gracia
AppFolio
Todd_Albers
AppFolio
W13

A Shift in Mindset: From Finding Defects to Preventing Them

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Wednesday, October 4, 2017 - 3:00pm to 4:00pm

Although most software companies have adopted agile development, many still treat quality assurance as something that gets handled when coding is finished and ready for test. However, practicing this reactive approach to quality costs teams in rework, context switching, slower code release cycles, growing bug queues, and the release of defects into production. Join Oscar Gracia and Todd Albers as they share techniques you can use to help change this “ready for test” mindset. Learn how to focus on testing and quality from the start by using a pre-grooming approach to ensure stories...

Hilary_Weaver-Robb
Quicken Loans
W14

Testing RESTful Web Services

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Wednesday, October 4, 2017 - 3:00pm to 4:00pm

A lot of folks doing testing (QAs, BAs, and Devs alike) are experienced with testing applications through the front end—a graphical user interface or a mobile app. However, Hilary Weaver-Robb says that with this type of testing we often miss the internal web services and APIs that power those applications. Integration or web service tests are right in the middle of the Testing Pyramid, so to ensure adequate coverage it’s vital for testers to know how to test at that level. Thankfully, to test web services we can apply many of the same principles we already know. Hilary focuses on...

Cher Fox
Fox Consulting
W15

Test Automation for Data-Centric Applications

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Wednesday, October 4, 2017 - 3:00pm to 4:00pm

Test automation, one of several key technical enablement practices, allows teams to be more successful in their agile journeys. Although there are many test practices and automation tools available for software development teams to leverage, few data-centric testing tools are targeted to data-related development and testing, leaving data warehousing and business intelligence teams thinking they can't possibly automate their tests. Cher Fox explores why test automation is important to agile data teams, discusses why they aren’t automating their tests today, and investigates the path to test...

Mike_Hrycyk
PQA Testing
W16

Augmenting Regression Testing in Agile Teams

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Wednesday, October 4, 2017 - 3:00pm to 4:00pm

Today, three things are undeniable facts of business—projects are becoming more agile, teams are learning to function well remotely, and the tester’s role is evolving. Mike Hrycyk believes that testers in agile teams face daunting challenges and often struggle to keep up with the pace of new feature development while performing all the needed regression testing activities. Mike offers a strategy as an alternate path: the creation of a regression testing team to augment feature teams, one that works in parallel, handling the testing regression cycle while the feature teams—...

Marianne_Hollier
HCL Technologies
W17

What Does Continuous Testing Really Mean?

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Wednesday, October 4, 2017 - 3:00pm to 4:00pm

You may have heard the term “continuous testing” and thought it was just the DevOps flavor of the month … or that it isn’t part of DevOps … or that it isn’t for cloud-based applications. Marianne Hollier says that continuous testing means adopting the right set of automated tests along with service virtualization, which allows the team to simulate missing dependencies and to start testing earlier and more frequently. She shares how the right combination of best practices and tools can help software development and testing teams adopt a continuous testing approach. Since you can’t test...

Paul_Merrill
Beaufort Fairmont
W18

Machine Learning: Will It Take Over Testing?

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Wednesday, October 4, 2017 - 3:00pm to 4:00pm

Machine learning (ML), a branch of artificial intelligence, is gaining widespread adoption and interest on software development projects. Paul Merrill says that ML isn't typical programming. Algorithms can be changed and checked for accuracy at runtime to “learn” from data. Some companies are already generating and executing test cases using machine learning algorithms. It is projected that significant areas of the labor force—16 percent in transportation and 9 percent of healthcare—could see job cuts in the next few years. So it's time to start thinking: Might testing be on that...

Thursday, October 5

Geoff_Meyer
Dell EMC
T1

Leverage Big Data and Analytics for Testing

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Thursday, October 5, 2017 - 9:45am to 10:45am

Sabermetrics turned the baseball world upside down by challenging decades-old measures of individual performance and their perceived linkage to team success. After cementing their legacy as the Lovable Losers for 108 years, the Chicago Cubs were able to leverage a data-driven approach to finally win a World Series. A high-school football coach, devoted to statistical analysis, has won three state championships—by never punting. Formula 1 racing teams collect staggering amounts of telemetry data from their race cars for the purpose of eking out seconds during the course of a race....

T2

Test Cases Are Dead, Long Live Checklists

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Thursday, October 5, 2017 - 9:45am to 10:45am

For testers, creating tests is critical for a healthy testing process, so it is painful to see how boring writing test cases can be. In classical approaches, test cases are overcrowded with words—mostly project information that everyone already knows. What test cases don’t have is distilled information that allows testers to focus on the core functionality. Hipo has recently changed their approach to writing test documentation. Ömürden Cengiz believes that checklists are poised to take the throne from test cases, especially among startups and client-servicing shops where projects...

Jeffrey_Martin
SmartBear
T3

Use Automation to Assist—Not Replace—Manual Testing

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Thursday, October 5, 2017 - 9:45am to 10:45am

Automation is a powerful tool to help testing but too often it is used to replicate existing manual tests. This leads organizations to spend large amounts of time and money constantly updating flaky automated tests and test teams to suffer frustration from having to focus on activities that are not truly testing. This cost and frustration can be avoided by using automation as a tool to assist testing—not to replace tests. Jeffrey Martin shares some real-world examples of using automation to supplement testing by leveraging its true value—the replication and repetition of tasks...

Paul_Stringer
Equal Experts
T4

The Secrets to Blazing-Fast, Rock-Solid Mobile Acceptance Testing

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Thursday, October 5, 2017 - 9:45am to 10:45am

Automated acceptance testing is an essential component of a healthy agile software development process. Unfortunately, attempts to adopt this approach in mobile often result in slow, brittle, and highly complex device tests, based on UI automation. This approach harms confidence in mobile development. Automation used in this way often creates more problems than it solves, leaving development teams and businesses wondering where it all went wrong—often blaming tools rather than their approach. Revisiting fundamentals via a simple example of a mobile app, Paul Stringer helps us re-...

Julie_Lebo
Applied Research Laboratories: University of Texas
T5

Get Involved Early: A Tester’s Experience with Requirements

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Thursday, October 5, 2017 - 9:45am to 10:45am

Although requirements provide valuable information that informs and shapes testing, sometimes the information provided is incomplete or unclear. Join Julie Lebo as she shares her experience with requirements engineering and how she has integrated her testing group into the requirement process. She believes testers are a valuable asset to the requirement process, and their involvement can improve quality in many ways including finding bugs earlier in the lifecycle, gaining a deeper understanding of their project and product, and writing tests that provide more value to the...

Isabel Evans
Independent Consultant
T6

Story Time for Testers

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Thursday, October 5, 2017 - 9:45am to 10:45am

Stories help us learn. They can be fun or scary, exciting or relaxing. People worldwide tell and listen to stories, and we access them through books, film, TV, and IT. But the direct experience of face-to-face storytelling is still a powerful experience. When Isabel Evans was young, there was a program on the radio called Listen with Mother. For fifteen minutes, mothers and children across the country would sit and listen to a story. Join Isabel and become your inner child. Bring your testing parent and listen to her stories. In fifteen-minute sections, Isabel recounts stories drawn from...

Michael Nauman
Autodesk
T7

Shift Left Testing: Going Beyond Agile

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Thursday, October 5, 2017 - 11:15am to 12:15pm

The concept of “shifting testing left” in the software development lifecycle is not new. Shifting testing from manual to automated and then upstream into engineering is a driving factor in DevOps and agile software development. However, Michael Nauman wonders why test automation, DevOps, and agile software development still frequently fail to deliver on their promises? Aligning and hardening your DevOps and test automation—along with streamlining your agile processes—is critical to your project. Michael shares how AutoCAD’s shifting testing left enabled improvements within their...

T8

User Experience Testing—with the Pilots at 18,000 Feet

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Thursday, October 5, 2017 - 11:15am to 12:15pm

All testers have users with unique needs. Are these needs included in your requirements? Lisa denDekker-Redemann says that was not always the case at UPS. Were we testing the mobile systems that our crew members use like we should? Sometimes to get it right, we have to go out into the wild—or in our case, out into the wild blue yonder. To get the whole story (and awesome test coverage), we boarded an aircraft to design scripts and test live 18,000 feet in the air. We found real conditions our users face that didn’t make the user stories and test conditions. Lisa shares why she went into...

T9

Say Goodbye to Flaky Selenium Tests

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Thursday, October 5, 2017 - 11:15am to 12:15pm

Selenium has an industry reputation of being a “flaky” tool where individual tests pass, then fail—sometimes with no production changes at all. Such flakiness in your test suites can be extremely difficult, time consuming, and frustrating to debug. The vast majority of these issues stem from using either bad locators or bad wait conditions. But both of these root causes can be addressed by implementing the right framework for your Selenium tests. Craig Schwarzwald shares the most important concepts in creating such a Selenium framework. He has proved that using a framework...

Bambi_Rands
Mutual of Omaha
T10

Mobile Testing: Where to Start Your Journey

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Thursday, October 5, 2017 - 11:15am to 12:15pm

Your company has decided to move into the 21st century and is developing a shiny new mobile app. But you don’t know where to start. How many devices do you need to test? Can you take existing tests and modify them? How do you account for conditions such as loss of connectivity, a virtual keyboard, and new user interactions? What about the questions you don’t even know to ask? Join Bambi Rands as she introduces you to the world of mobile testing. Learn from Bambi’s first-hand experience testing mobile apps and building a mobile test strategy. Discuss the shift from testing web...

Marcia_Buzzella
CSAA Insurance Group
T11

Social Skills: The Softer Side of Software Testing

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Thursday, October 5, 2017 - 11:15am to 12:15pm

Communication breakdowns are a primary cause of IT project failure. Marcia Buzzella believes increasing the success rate of IT projects across waterfall, Agile, and DevOps methods requires a balance of social (soft) and technical (hard) capabilities to improve team performance. Social interactions among team members facilitate knowledge sharing, build relationships, promote trust, and—perhaps most importantly—align expectations. Unfortunately, the fast pace of technological change prompts many software test professionals to prioritize the improvement of technical capabilities over...

T12

Globalization Testing for Cloud Products

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Thursday, October 5, 2017 - 11:15am to 12:15pm

Every year, VMware has hundreds of releases for its virtualization products that cover data centers, networking, storage, cloud management, and digital workspace. Testing many different products while adapting to their development lifecycle introduces some special challenges for the product globalization team. Vincent Truong describes the processes and testing techniques a large-size software company needs to correctly support the globalization of its products. Vincent examines the agile process of globalization—internationalization and localization—testing and how the test...

Byron_Glick
American Family Insurance
T13

Testing in the Year 2020: The Erosion of Governance, Management, and Excellence

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Thursday, October 5, 2017 - 1:30pm to 2:30pm

Competition is driving our business and IT partners to be ever more nimble. And Byron Glick and Jithesh Ramachandran say that the growing agility is eroding the old foundations of testing—test management, project governance, and centers of excellence. An organization pursuing lean startup approaches may reduce or eliminate traditional planning cycles and the related test management and governance. But all is not lost. Understanding why those foundations were effective in their time points to new foundations that will carry us forward into the new world of testing, technology, and...

Melissa_Chawla
Shutterfly, Inc.
T14

A Three-Tier Load Testing Program Saved Our Bacon

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Thursday, October 5, 2017 - 1:30pm to 2:30pm

Ensuring a website will scale with excellent performance under peak levels of load is no easy task. Any number of problems can occur—from switch hardware failure to third party service outages, to a poor choice of algorithms or memory use in the code. Melissa Chawla describes Shutterfly's three-tiered approach to prevent site outages during peak load. First, check the development team's designs for scalability by holding performance design reviews for each project including identifying throughput requirements for all down-stream resources. Second, automate continuous load testing...

Mike Duskis
ProtectWise
T15

Integrate Your Test Automation Tools for More Power

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Thursday, October 5, 2017 - 1:30pm to 2:30pm

Walk the Expo, and you will see all kinds of test automation tools. Some run scripts. Some communicate with the system under test. Some virtualize system components. Some do interesting things that you may never have considered. Yet, none gives you a complete recipe for testing your product and synthesizing the results. That is not their job. It's yours. Mike Duskis says an effective test automation program will reflect the unique nuances of your product and your business. However, unique nuances need not add up to radically different architectures. In fact, effective automation...

Amir Rozenberg
Perfecto Mobile
T16

Testing in the IoT Era

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Thursday, October 5, 2017 - 1:30pm to 2:30pm

The age of the Internet of Things (IoT) has come. IoT devices enable a new realm of services and applications—medical devices, fitness and fashion, appliances, industrial, etc. The market is expected to exceed $1.7 trillion by 2020 with more than 200 billion connected devices—and 90 percent of automobiles. Join Amir Rozenberg as he describes the ingredients to ensure quality IoT applications: IoT-enabled lab, test tools and methodologies, and compliance and test evidence. Test professionals need to expand their perspective to include IoT; new IoT dev testers need to adopt proven...

Jon_Hagar
Grand Software Testing
T17

How Do I Get a Cool Job Like Yours? A Career Map for Testers

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Thursday, October 5, 2017 - 1:30pm to 2:30pm

When people hear about my past jobs, my career, and the many places I “work” (at foreign conferences and even on ski lifts), I often get the question “How do I get your job?” However, when people hear some of the details of my career, their reaction is “Gee, that’s a lot of work!” Well, yes, but that does not mean that hard work is not fun. Jon Hagar presents a career map that contains his secrets to getting, keeping, and growing in the fun and exciting career of software testing. These include getting started with learning, seeking challenges, sustaining passion, finding...

Jon_Fetrow
Olympus Corporation of the Americas
T18

Use Model-Based Testing to Navigate the Software Forest

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Thursday, October 5, 2017 - 1:30pm to 2:30pm

Even seemingly simple software systems can be a dense forest of intersecting logical pathways which may leave you wondering if your testing was robust enough. Traditional test cases are flawed since they only execute the pathways the tester considered at the time the test case was written, and they will execute the same way—every time and without variation. Jon Fetrow shows how, using model-based testing, you can create a map of your software forest and answer the question “Did you test enough?” Jon discusses the use of models to catch defects in the requirements and design phase...

Jim_Trentadue
Independent Consultant
T19

Manage Testing by Dependencies—Not Activities

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Thursday, October 5, 2017 - 3:00pm to 4:00pm

Traditionally, test management has focused on two areas—test planning and test execution. Test planning creates the test strategy and prepares test cases. Test execution focuses on who is responsible for and assigned to executing the respective test cases and logging defects. These views, however, are not inclusive of everything a tester does. For example, the work of team members must be coordinated, environments made ready, and test data prepared. For this reason, Jim Trentadue says the testing effort should be managed by dependencies—not activities. Jim shares logical models for...

Paola_Rossaro
Nouvola
T20

Performance Testing in a Containerized World

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Thursday, October 5, 2017 - 3:00pm to 4:00pm

Container-based and microservices architectures have become the ideal setting for faster development cycles and more robust applications. As companies shift to these technologies, an integral part of the solution is the development of a continuous performance testing pipeline. Adopting a containerized architecture presents a variety of challenges. There are concerns about introducing additional overhead into the application performance. At the same time, a new paradigm implies defining new testing strategies, new metrics, and new tools that can better adapt to these architectures....

Paul Holland
Medidata Solutions, Inc.
T21

The Pothole of Automating Too Much

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Thursday, October 5, 2017 - 3:00pm to 4:00pm

Is your company spending a lot of time and effort on an automation strategy while your customers believe that product quality has not improved? Does management see automation as a silver bullet that will save money, increase coverage, and reduce headcount? Do you work for a company where the goal is (almost) 100 percent test automation? Paul Holland discusses issues and problems with these approaches and perceptions about test automation. He provides strong arguments why the “automate everything” approach is not likely to be successful and provides details of an alternative, balanced...

Meher_Nori
Broadridge Financial Solutions
T22

Get Ready for Cloud Testing

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Thursday, October 5, 2017 - 3:00pm to 4:00pm

In the past few years, deployment of applications in the cloud has become an industry standard. Meher Nori believes that it is very important for QA/testing organizations to understand the impact the cloud may have on them and prepare accordingly. The impact primarily involves a change in the testing strategy, and two items become very important. (1) Security testing and elasticity/scalability testing—new types of tests which previously were not so important—need to be created and executed once an application is hosted in the cloud. (2) Some traditional tests—availability testing...

Adam_Satterfield
KMS Technology
T23

On Becoming a Tester Who Codes

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Thursday, October 5, 2017 - 3:00pm to 4:00pm

To be a well-rounded and analytical tester, Adam Satterfield says you should learn to code. Learning to code empowers a tester to be more self-reliant and less dependent on someone else to write their test scripts, which can take valuable time from the critical and time-crunched testing process. Learning to code positions a tester for long-term career growth, opens up new professional opportunities, and gives them the perspective to be a better tester with a deeper understanding of what questions to ask and how to approach a meaningful testing plan to gain better insights. However...

Umang_Nahata
Progressive Insurance
T24

Testing Enterprise Software Rewrites

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Thursday, October 5, 2017 - 3:00pm to 4:00pm

Most enterprises have legacy code that needs to be rewritten to keep pace with industry standards, new technologies, and modern infrastructures. The primary purpose of an enterprise software rewrite is to ensure functional compatibility before retiring a legacy system. However, replacing large, complex, bread-and-butter legacy systems is a risky and costly project endeavor, frequently resulting in projects failing, being shelved, or abandoned. Software rewrites face significant challenges due to detailed code requirements, legacy infrastructure, and lack of support. Umang Nahata...