Engineering Love Stories or Nightmares: Can QA Be Happily Ever After?

Priyanka Halder, VP of QA, will delve into the fascinating journey of quality engineering over the past decade, highlighting the dynamic evolution and innovative strategies that have underpinned the success of billion-dollar health tech and media companies. The talk traces the early days of experimentation with various quality assurance models, both in-house and outsourced, reflecting on the lessons learned and the pivotal decisions that shaped the future of quality in the industry. A significant milestone in this journey was the strategic partnership with the developer experience team and the evolution of developer productivity teams, which fostered a culture of collaboration and efficiency, crucial for rapid expansion to over 100 countries and adaptation to more than 45+ localizations. This global growth of various companies brought its own set of challenges, from navigating the complex web of international compliance requirements to ensuring a universally high-quality user experience across diverse cultural landscapes. She will explore how leveraging artificial intelligence enhanced safety and created a more secure environment for users, showcasing a commitment to innovation and user satisfaction. Through this journey, “Engineering Love Stories and Nightmares” she offers an insider’s view into the meticulous work and creative solutions that have enabled the continued success of connecting people around the globe.