Testers are not part of the process; they don’t have sufficient knowledge of the client’s business to understand the big picture. This failure to understand leads to unsatisfactory outcomes that leave the client with unanswered questions. For a client to feel testing is of value, the software must work seamlessly and exceed their expectations. The solution is to shift testing left towards discovery and include testers early in the process so they have a stake in end-to-end results. Testers must understand the subject matter, ask questions, and be a valued part of the core team. Testing is...
Shawn Burke
Managing Practitioner
The Phoenix Team
Shawn J Burke has been developing software since he was eight years old. He is passionate about software delivery like football fans are passionate about the Super Bowl—he has worked every facet of the software stack. Starting as a developer when specifications still came on the back of napkins, Mr. Burke supported the technology stack in business analysis and DevOps and now serves as Chief Software Development Officer and Quality Specialist. Determined to change how quality is valued, Mr. Burke has dedicated the second half of his career to instilling quality as the most essential part of the SDLC.