Put Our Service to the Test: A Beauty and the Beast Tale of Quality Engineering
Like every great Disney story, quality has its own tale as old as time. In this session, Janna Loeffler takes the audience on an enchanting journey into how Disney engineers quality—not as something tested at the end, but as something built into every chapter of the product lifecycle. Much like Belle’s curiosity uncovers hidden truths, Quality Engineering (QE) provides early visibility into standards, streamlines project setup, and simplifies evaluations with consistent practices. The enchanted mirror becomes testing—revealing what’s working and what’s not—while automation, security, and tools take on the roles of Lumière, Cogsworth, and Mrs. Potts, ensuring precision, protection, and a touch of magic. Janna will share how Disney’s embedded quality support model empowers teams across the enterprise, offering expertise and flexibility that adapts to each project’s unique needs. Together, these practices transform quality from a functional checkpoint into something extraordinary, setting the gold standard for engineering excellence and delivering experiences that are secure, reliable, and just a little bit enchanted.
Janna Loeffler has more than twenty years of software quality experience. She holds a bachelor's degree in computer engineering and a master's degree in business administration. Working in a variety of software engineering roles, including development, testing, quality assurance, and DevOps, has provided her with a holistic view of software engineering. She has worked on a wide variety of products, such as industrial controls, embedded medical devices, websites, mobile applications, and theme park attractions. Janna has a passion for helping people build high-quality software more efficiently.