Quality Made Modern: The 2026 CoE Glow‑Up

Traditional Testing Centers of Excellence, once built for control, standardization, and governance, are struggling to keep pace with today’s AI‑driven, platform‑centric engineering landscape. Many organizations face the same challenge: fragmented testing practices, tool sprawl, inconsistent automation maturity, and a CoE model that feels more like a bottleneck than a value engine. In this session, Sunita will walk through how a modernized CoE can flip that script by shifting from enforcement to enablement, embedding quality into platform engineering, leveraging observability for real‑time insights, and using AI to accelerate—not replace—human expertise. Drawing from real enterprise transformations, you’ll see how redesigning operating models, rethinking metrics, and investing in developer experience created a scalable, data‑driven, globally aligned quality ecosystem. Attendees will leave with a practical blueprint for modernizing their own CoE, including a capability model for 2026, strategies for unifying teams and tooling, guidance for integrating AI responsibly, and a set of actionable practices they can apply immediately to elevate quality across their organization.