STARWEST 2024 Concurrent Session : Drive Down Defects With Service Virtualization & Metrics That Matter


Wednesday, October 4, 2023 - 2:45pm to 3:45pm

Drive Down Defects With Service Virtualization & Metrics That Matter

If you can't measure your software quality, you can't manage it. Cox Automotive implemented service virtualization for their Dealertrack product development to more effectively diagnose and address issues in the application. This addition to their test automation has improved the overall quality of their product lines by significantly reducing the escaped defects. Visibility into key metrics, like escaped defects, can provide insights into potential risk areas so teams can make smart choices about what tests to run to achieve the desired code and test coverage. Join this session as Roya Montazeri of Cox Automotive describes her approach to implement service virtualization, monitor key metrics, achieve defect reduction, and improve software quality.

Cox Automotive

Roya Montazeri is the Senior Director for the Technical & QA teams at Cox Automotive. She is responsible for quality engineering initiatives across the Dealertrack organization. She works with agile scrum teams, release management, test and performance engineers, and quality assurance analysts to establish practices and test frameworks for the Dealertrack software, leveraging service virtualization to increase software quality. With over 20 years of technology leadership experience, Roya is an expert in establishing quality models and processes across large enterprise projects.