STARWEST 2021 Pre-conference Training : Coaching Your Agile Team to Quality
Sunday, October 3, 2021 - 8:30am to Monday, October 4, 2021 - 5:00pm

Coaching Your Agile Team to Quality

  • Develop skills to help become the quality champion for your team
  • Explore approaches to proactive planning
  • Understand how to influence and drive change in your testing role
  • Discuss strategies to help your team identify and mitigate risk
  • Learn new tools to enhance your testing
The role of testing is changing as more organizations move to agile and DevOps, team members need to be equipped to keep up with the changes. Gone are the days of bug hunting for hours on end, those in testing roles are being asked to shift left and identify potential pitfalls and defects before system testing. Those committed to championing and influencing a quality mindset are critical to successful agile projects and teams.
In this two-day course, anyone committed to quality on an agile software development team will be equipped with the skills and tools required to become their team’s quality coach. Participants will learn skills and techniques critical to quality and quality practices with a special emphasis on testing early in the pipeline and strategic test decision making.
Upon completion of this course, participants will have learned:
  • Risk evaluation and mitigation strategies
  • Practical techniques and hands-on experience influencing quality
  • New tools and test techniques
  • Understand the key quality metrics used in agile
  • Skills to help drive change in agile teams
Hands-on Exercises
Participants will get hands-on in immersive, collaborative exercises designed to reinforce learnings.
Who Should Attend?
Experienced testers, developers, product owners, and business analysts with an interest in championing quality within their agile teams.
Course Structure
This course includes a mix of lecture and hands-on exercises.


Course Outline
What is a quality coach
Role of testing in Agile
Whole team quality
Risk Strategies
Using a risk matrix and risk scoring
Communicating risk
Using risk as a metric
Running a risk session
Techniques for Influencing Quality
Advocating for quality practices
Partnering with business partners
Static analysis in the requirements phase
Change management
Agile Quality Strategies 
Introduction to TDD, ATDD, BDD
Establishing team norms for quality
Quality management systems
Leveraging Metrics in Agile
Understanding metrics
Unexpected metrics
Using metrics to communicate quality
New Test Techniques
Choosing the right tests for the job
Class Daily Schedule
/Registration 7:30 - 8:30 a.m.
Morning Session 8:30 a.m. - 12:00 p.m.
Lunch 12:00 - 1:00 p.m.
Afternoon Session 1:00 - 5:00 p.m.
Times represent the typical daily schedule. Please confirm your schedule at registration.
Training Course Fee Includes
• Digital course materials
• Continental breakfasts and refreshment breaks
• Lunches
• Letter of completion
Jenna Charlton

Jenna Charlton has been a software tester for nearly a decade. In that time she’s focused on manual testing, taking a particular interest in web accessibility and usability. Jenna’s experience in testing runs the gamut from lone tester on a Scrum team to test lead on an enterprise-level project. Jenna’s primary areas of expertise are in agile testing methodologies, risk based testing, accessibility testing, and test leadership. She is a regular speaker at conferences, covering a variety of testing topics and team collaboration. Jenna is passionate about making testing concepts accessible and relevant.