2020 Vision: How Design Thinking Will Change QA Next Decade
During the 2010's, we saw a fundamental change in the role of QA. The #1 objective of Testing and QA organizations worldwide is now to ensure end-user satisfaction, and not mere defect finding.
To that end, Design Thinking is a mindset that many world-class QA organizations are adopting to ensure their focus is on customer empathy in the design of innovative, best-of-breed products and solutions.
Join Michael Faulise of tap|QA and Anne Hungate of Daring Systems, a renowned expert in Quality Strategy and Design Thinking, for this important presentation.
Anne and Mike will review how testing evolved in the 2010's, and provide an overview of Design Thinking - what it is, why it's important, how QA organizations can quickly start to incorporate Design Thinking principles into their own teams, and how great DevOps practices are powered by Design Thinking.
Shifting Left begins with Design Thinking!