STARWEST 2019 Industry Presentation : 2020 Vision: How Design Thinking Will Change QA Next Decade
Wednesday, October 2, 2019 - 2:45pm to 3:30pm

2020 Vision: How Design Thinking Will Change QA Next Decade

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During the 2010's, we saw a fundamental change in the role of QA. The #1 objective of Testing and QA organizations worldwide is now to ensure end-user satisfaction, and not mere defect finding.

To that end, Design Thinking is a mindset that many world-class QA organizations are adopting to ensure their focus is on customer empathy in the design of innovative, best-of-breed products and solutions.

Join Michael Faulise of tap|QA and Anne Hungate of Daring Systems, a renowned expert in Quality Strategy and Design Thinking, for this important presentation.

Anne and Mike will review how testing evolved in the 2010's, and provide an overview of Design Thinking - what it is, why it's important, how QA organizations can quickly start to incorporate Design Thinking principles into their own teams, and how great DevOps practices are powered by Design Thinking.

Shifting Left begins with Design Thinking!

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Michael Faulise

Michael Faulise

tap | QA

Michael Faulise is the founder and managing partner at tap|QA, LLC, a global company that specializes in quality solutions for businesses. Mike focuses on sales and delivery where he consults with clients in the areas of leading development, quality assurance and testing, technology and process training, and process improvement. He has seen software development evolve along the multiple paths of various methodologies but has found quality has remained essentially constant.

Anne Hungate

Anne Hungate

Daring Systems

Anne Hungate is an IT executive with more than twenty years' experience. Experimenting with both engineering practices and organizational design, Anne determined that people and trust are the keys to better software, while facts and data link IT results to business value. Anne is the president of Daring Systems, a consultancy practice that helps clients improve their productivity and profitability by understanding their software delivery supply chain. Anne has presented at local and national conferences, sharing the lessons learned over two decades of transformation and delivery. Anne holds her DevOps Foundation, DevOps Test Engineer, and professional coaching certifications and has earned both CSQA and PMP designations.