STARWEST 2020 Concurrent Session : Tolerance Metrics in Test Automation

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Thursday, October 8, 2020 - 3:00pm to 4:00pm

Tolerance Metrics in Test Automation

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Web applications are not built perfectly. Even though we see our tests passing, it doesn't necessary mean that application is performing well. There are secondary indicators of the application stability, which if not properly observed, can lead to development nightmares. To be more precise, this presentation is about how to cover discovered issues which manifest as slow responses, flaky page loading, browser console error logs, etc. The challenge is how to observe these issues, and properly report on them. How to make sure the business understands what's going on, and can prioritize any work that if not performed, could lead to major side effects in production environment. Addressing this problem consists of including tracking mechanisms, which would produce logs or traces of these kind of events. Then it comes to analysis, setting baselines, and education of stake holders on what this means for them on the long run. Takeaway is to be proactive on issues that don't appear to impact user experience directly. Have the means to measure them, and use opportunities to coach business owners about those issues and their implications. Perhaps the biggest take a way is while doing all of this, it's important that we as testers should not drive development priorities, but rather make sure we influence on them.

Dusko Vuksanovic
TheZenith Insurance

Dusko Vuksanovic is a 25 years technology veteran. He started his career as a consultant for IBM, and later spent over 15 year working in the travel technology field. As a CTO, he helped CheapAir.com to grow from brick-and-mortar into a multi-million dollar business. Later he joined Fareportal, where as AVP of Engineering he had a pivotal role in software development for another multi-billion dollar travel business. Fareportal is better known for its brands CheapOAir.com and OneTravel.com. Currently, Dusko is working as a Director of Engineering for TheZenith Insurance, where he's also heading QA automation development. Dusko holds a master degree in Electrical and Electronics Engineering from University of J. J. Strossmayer, Croatia.