STARWEST 2021 Concurrent Session : Gatekeeper to Enabler: 5 Steps to Make QA the Darling of Your Company


Wednesday, October 6, 2021 - 11:30am to 12:30pm

Gatekeeper to Enabler: 5 Steps to Make QA the Darling of Your Company

How’s the culture of quality in your organization? In 2021, many companies will still place QA at the end of the delivery lifecycle - acting gatekeepers to production. Does your leadership act as a gatekeeper in your release cycles or do you have the final say? Gatekeeping creates a wasteful test experience that ultimately drives longer delivery cycles and does not cultivate a culture where everyone is empowered to assure quality. In this talk, Erika Chestnut, Head of QA at Calendly will share 5 concrete steps to transform your leadership from costly gatekeeping to enabling quality. If you are looking for how to enhance your influence, champion modern quality, and transform your QA team into the darling of your organization, this is the leadership talk for you.

Erika Chestnut

Fun. Quirky. Clever. Sassy. Erika Chestnut’s leadership style begins and ends with relationships. With over 20 years of experience in the tech industry - from application development to spinning up new quality departments - Erika has learned to lead with grace, patience and a little bit of snarky humor. She started her career as an application developer, gaining a deep understanding of business processes, SDLC and the role quality plays in achieving business goals. She is an empathetic servant leader whose mission is to help people lead from a more compassionate space to build teams that are engaged, empowered and excited.